Our SmartCloud offering is designed and built for both service providers and end-user customers in mind to leverage on the Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), Software-as-a-Service (SaaS). Stay connected anytime, anywhere.

 SmartCloud PBX

With the SmartCloud PBX phone system for your business, there are no hardware or maintenance costs required. You gain the scalability and flexibility of a cloud-based system. Add phones, add locations, and upgrade features as your business grows or changes. You get reliable business phone service and a host of powerful call handling features, including call forwarding, auto attendant, call recording, and more!

  • Multi-tenant architecture
  • DID Numbers provided inhouse by Layer3 Telecom
  • Class 5 features such as Call Forwarding, Call Waiting, Personalised greetings, Individual mailbox and many more
  • Auto attendant, Hunt Groups, Customizable Music on hold and many more
  • Multi-level Interactive-Voice-Response (IVR)
  • Auto-Provisioning Profiles for IP Phones (Yealink, Polycom, Htek, Grandstream and many more)
  • Call Recording

One of the key benefits to our resellers is our SmartCloud IP PBX is fully white-labelled and enabling resellers to rebrand the solution as their own.

 SmartCloud Billing

SmartCloud Billing is a white labelled billing engine whereby you can create and generate invoices without owning any special hardware or software. With our billing engine you can easily set your own prices. You can create your own subscription plans (pre-paid or post-paid), promotions, volume discounts, and many more. Our web-based Invoice Design Tool lets you design and customize your own invoices with your logo, corporate colours, choice of attractive fonts, and a highly-flexible layout. Invoices can be automatically emailed to your customers.

SmartCloud enables you to accept credit and debit cards and other convenient payment options which are all fully-integrated with our cloud-based billing and customer management tools.

One of the key benefits to our resellers is our SmartCloud Billing is fully white-labelled and enabling resellers to rebrand the solution as their own.

 SmartCloud SoftSwitch

SmartCloud Softswitch is a highly scalable class 4 and class 5 cloud-based VoIP Switch.

SmartCloud Softswitch is a complete suite of SIP network elements, billing, APIs and web portals on a single software platform. A full IP Centrex feature set, voice and video calls, fax-over-IP, presence / BLF, instant messaging and SMS.

Our solution empowers you with a billing platform without any requirement on capital investment, maintenance costs or deployment delays and is specifically built for our resellers who are wholesale carriers, MVNO, ISPs and OTT Providers.

One of the key benefits to our resellers is our VoIP Softswitch is fully white-labelled and enabling resellers to rebrand the solution as their own.

 SIP Trunking

Still connecting via ISDN BRI or PRI? Every organisation is moving to Internet Protocol (IP). SIP trunks are telephone line trunks delivered over IP using the SIP protocol. Let Layer3 Telecom provide your telephony services over the internet protocol, Voice over IP (VoIP). As an internet service provider (ISP), we can enable a SIP Trunk solution, also provide you a telephone number at any geographic location, or port your existing number to our network and offer you with cheaper call rates.

 VoIP

Layer (3) Telecom offers attractive wholesale call termination rates and has agreements with major operators in South Africa. We guarantee that customers will make huge savings on mobile, local, national and international calls. Customers can now also port their existing numbers to Layer3 Telecom’s network.

  • Lower call termination rates
  • Per second billing
  • Number Porting
  • SIP Trunking
  • Customizable Web Portals
  • White labelled for our resellers

 SmartCloud Contact Center

Create a superior customer service experience. Our SmartCloud Contact Centre has capabilities required by today’s business, including social and mobile integration, as well as sophisticated traditional capabilities. Why spend a fortune on on-premise hardware and software? Say goodbye to big upfront investments, very long frustrating deployments and expensive maintenance. SmartCloud contact centre is scalable, self-sufficient, secure and reliable.

  • Integrate into your existing business process
  • CRM Connectors integration
  • Inbound and Outbound
  • Multi-channels: Email, Chat, SMS, Fax, Social Media and Collaboration
  • Intelligent IVR
  • Multi-site Contact Centre
  • SoftPanel Manager and Wallboards
  • Reporting

Head Office

2654 Whitby Manor Office Park,
167 14th Road,
Noordwyk Ext.61,
Midrand, 1685
 011-318-0033
 087-090-5555
 086-682-6072
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Northern Cape

No.6 Crescent Place,
Jameson Ave.
Kimberley,
Northern Cape
 086-100-1400
 087-090-5555
 086-682-6072
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